This document explains how Carl Stuart UK Ltd collects, processes and retains your personal data. This policy applies to all personal data we hold whether collected through our website, in person, or through other means.
We do update this Policy from time to time so please do review this Policy regularly.
Information We Collect
The following list outlines the type of data that may be collected about you:
- Contact data / Enquiry data
We may process contact details that you provide to us ("contact data"). This contact data may include your name, address, telephone number, fax number and email address. We may use this contact data to manage your account with us, replying to enquiries, in the processing of quotation requests and the fulfilment of orders. We may also use it to pass on information about relevant products and services that we feel may be of interest to you, but you can opt-out of this at any time. See the Un-Subscribe section below for details on how to do this.
The legal basis for this processing is based on the negotiation of a potential sale, and the commencement of a contract of sale, and the legitimate interest in furthering this relationship.
Where no contract yet exists, you can still opt-in to allow us to store & process your information and to receive communications from us regarding products that you may be interested in. To do this, please e-mail the Online Stores Team with your name, company name (if applicable) and address.
As we are a business to business company, we may also store and process your name, direct dial number and contact e-mail address with regards to the company you are employed with if a contract exists with your company. We may contact you regarding order processing or payment if you have been nominated as the correct person for these types of communications. We will not contact you with promotional material regarding products or services offered by the company, unless you opt-in to receive these. To do this, please e-mail the Online Stores Team with your name, company name (if applicable) and address.
- Sensitive Personal Data
While using our services, you should not need to provide us with sensitive information about yourself ("sensitive data"). Please do not supply your sensitive data to us.
- Website data
We may process data about your use of our website and services ("website data"). The website data may include, but is not limited to your IP address, geographical location, referral source and navigation path through the website. This website data may be processed for the purposes of analysing the use of the website and services, marketing, remarketing and sales activity.
The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services and providing our goods and services to interested parties.
More information about how we gather and process this data can be found in our Cookies Policy.
- Other processing activities
In addition to the specific purposes for which we may process your personal data set out above, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Right to request data
You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
- your request not being found to be unfounded or excessive; and
- the supply of appropriate evidence of your identity, plus validation of the email address that we will be sending the data to.
To request a copy of your private data e-mail firstname.lastname@example.org
- Right to rectification
If we hold any inaccurate personal data about you, you have the right to have these inaccuracies rectified. Where necessary for the purposes of the processing, you also have the right to have any incomplete personal data about you completed.
To request rectification of your private data e-mail email@example.com
- Right to erasure
In certain circumstances you have the right to have personal data that we hold about you erased. This will be done without undue delay by anonymising the personal data we hold.
To request erasure of your private data e-mail firstname.lastname@example.org
- Right to object to direct marketing
You may instruct us at any time not to process your personal information for marketing purposes.
You may un-subscribe from receiving such communications at any time by e-mailing email@example.com.
If you make an objection, we will stop processing your personal data for this purpose. We could in some circumstances still send you information that is not of a strict marketing nature - for instance important relevant product notifications or communications relating to order processing.
- We may update this policy from time to time by publishing a new version on our website.
- You should check this page occasionally to ensure you are happy with any changes to this policy.
Third Party Links
- The privacy practices of such websites,
- The content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or
- The use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
The ASP.net session id cookie is generated by the underlying web server software and is generated automatically when the site is accessed.
This cookie is used to allow the server to temporarily store information about the current session. It is not used for any type of tracking and the data held within it is discarded when the browser is closed.
The ProspectSoft CMS session ID is generated by the underlying content management system gateway and is generated automatically when the site is accessed.
This cookie is used for logged in users and the management of the shopping baskets while browsing around the site. It is not used for any sort of tracking and information is discarded when the browser is closed.
This cookie is generated when a user dismisses the cookie warning message on the website.
This cookie is used to measure how users interact with website content.
It uses an anonymous identifier to uniquely distinguish users and does not contain any personal information. It provides website administrators with anonymous aggregated information about website usage. It stays on the terminal equipment for two years.
These cookies are used by Google Analytics to collect and measure information about how users interact with website content.
They collect data using anonymous identifiers to distinguish users and do not contain any personal information. It provides website administrators with anonymous aggregated information in report format about who is using the website and how it is being used.
For more information on deleting cookies or disabling their use in your web browser, visit www.aboutcookies.org. Please note that by deleting or disabling our cookies you may not be able to access certain areas or features of our site.